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SALES, SERVICE & MARKETING

Exceptional customer service is essential to increasing sales across any business sector. Though most companies claim to put customers first, many fail at communicating effectively and taking time to understand what satisfies a customer. Knowing how to give exceptional service is a key to growing and sustaining an organization. In the Sales, Services & Marketing training series, participants learn how to provide exceptional customer service by understanding how to effectively market to target customers and the best way to communicate to them, how to embrace the competition to establish and maintain business relationships, and how to develop selling techniques that create a win/win situation for the company and the customer.